Responsible Gaming

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Games are based on chance or other factors that can lead to different results each time. A previous win does not increase the likelihood of a future win, and a previous loss does not mean that a win is due. Trying to recover losses by continuing to gamble can result in greater losses.

Before you play, decide how much time and money you are comfortable spending. Treat that amount as the cost of entertainment, in the same way you might budget for a meal, a film or another leisure activity. Only gamble with money that is available after essential expenses have been paid. Do not use rent, mortgage payments, utility money, food budgets, savings, borrowed funds or credit intended for other purposes.

Gambling should not interfere with your responsibilities, relationships, health or financial commitments. It is also important to be of the legal gambling age that applies where you are located in Australia and to follow all relevant laws and account requirements. Never allow another person to use your account, and do not use an account belonging to someone else.

Before you start

• Set a personal spending amount and a time limit before opening a game.
• Keep gambling money separate from money needed for everyday expenses.
• Avoid gambling when you are upset, stressed, tired, angry or under the influence of alcohol or other substances.
• Remember that bonuses, promotions and special offers do not remove the risk of losing money.
• Do not chase losses or increase your stakes to try to change an outcome.
• Take regular breaks and do something unrelated to gambling.

Tools for safer gambling

Safer gambling tools can help you stay aware of your activity and maintain control. The tools available through an online gambling service may include spending limits, deposit limits, loss limits, session reminders, time limits, reality checks, account history and temporary breaks. Availability and operation may vary, so review the relevant account settings and terms before using a tool.

Set limits before playing

A limit is most effective when it is chosen before gambling begins and is based on your personal budget. Consider setting a maximum amount you can deposit or spend over a day, week or month, together with a maximum session length. Choose an amount that would not affect your ability to meet essential commitments. A limit should not be treated as a target or an invitation to spend more.

If you reach a limit, stop gambling rather than looking for ways around it. Do not open another account, use another person’s account or move to a different service to continue playing. If you find it difficult to set or keep a limit, consider taking a longer break or requesting account closure or self-exclusion where that option is available.

Take breaks and review your activity

Short breaks can help you step away from the emotion and excitement of a session. A longer cooling-off period may be useful if gambling has become more frequent, expensive or difficult to control. Reviewing your deposits, withdrawals, bets, wins and losses can give you a clearer picture of your activity than relying on memory alone.

Consider checking your account activity regularly and asking yourself whether your gambling is still within the limits you set. If the answer is no, stop and seek support. You do not need to wait for a serious financial or personal problem before taking action.

Recognising when gambling may be a problem

Problem gambling can affect people from all backgrounds. It may develop gradually, and a person may not notice the change at first. The important question is not how often you gamble, but whether gambling is affecting your choices, wellbeing, finances or relationships.

Possible warning signs

• Spending more time or money gambling than you planned.
• Gambling with money set aside for bills, food, housing or other essentials.
• Increasing the amount or frequency of gambling to achieve the same excitement.
• Trying to win back losses by continuing to gamble.
• Feeling restless, irritable or anxious when attempting to stop or cut down.
• Thinking about gambling frequently or finding it difficult to concentrate on other activities.
• Hiding gambling activity, deposits, losses or account statements from family or friends.
• Borrowing money, selling belongings or using credit to continue gambling.
• Missing work, study, family commitments or social activities because of gambling.
• Feeling guilt, shame, stress or low mood after gambling, but continuing anyway.
• Using gambling to escape problems, loneliness, sadness or other difficult feelings.

One or more of these signs may indicate that it is time to stop and seek help. Speaking with someone early can make it easier to regain control. You can ask a trusted family member, friend, counsellor, financial counsellor or health professional for support. You do not have to manage the situation alone, and seeking help is a practical step rather than a failure.

If you are worried about someone else

If a person close to you may be experiencing gambling harm, choose a calm time to talk. Use specific observations, such as changes in mood, spending or routines, and avoid blame or judgement. Encourage them to consider a break and professional support. Protect your own finances by keeping accounts, cards and important documents secure, and seek advice about your own wellbeing if the situation is affecting you.

Taking action and finding support

If gambling no longer feels manageable, stop playing and consider closing your account or using a self-exclusion option where available. A temporary break may be suitable for some people, while others may need a longer exclusion period. If you have more than one gambling account, consider taking steps across all relevant services rather than relying on one account restriction.

You can also remove saved payment methods, reduce access to available funds, use device controls or blocking software, and ask a trusted person to help you stay accountable. Review your bank and payment activity, make a plan for essential expenses and avoid borrowing to cover gambling losses. A financial counsellor can help you understand your options without judgement.

Support is available in Australia through gambling support services, counselling providers, financial counsellors, mental health professionals and community organisations. Search for a service in your state or territory, or speak with your doctor or another qualified health professional. If you feel at immediate risk of harming yourself or someone else, contact emergency services or seek urgent assistance through the appropriate local service.

Our approach

Spinfever Casino aims to provide clear information and encourage responsible choices. Account, age, identity and transaction checks may apply in accordance with applicable requirements. If you ask for help with gambling control, account restrictions or self-exclusion, the available process will depend on the service and applicable rules. Review the relevant terms and account information carefully, and make sure your personal details remain accurate.

Responsible gambling is a shared responsibility, but the decision to set limits and seek support is yours. The safest choice is to stop gambling whenever it is no longer enjoyable, affordable or within your control.